Probation Collections Clerk, #78653 Promotional Examination
Civil Service Job: Yes
Applications received by mail must be postmarked no later than Wednesday, September 27, 2017
Examinations will be held on Saturday, October 28, 2017
$19.25 - $21.32 per hour - Grade 17 - General Unit
Information on the Probation Collections Clerk, #78653 Promotional Examination position
Vacancy: This exam is being offered in conjunction with a promotion exam. Candidates on the promotional eligible list will be certified first in filling positions. The resulting Eligible List may be used to fill vacancies, which may occur within the Cattaraugus County Probation Department.
Fee Paid By Employer. Pursuant to the Collective Bargaining Agreement between the County of Cattaraugus and CSEA/AFSCME Local 1000, a $15.00 examination-processing fee is paid on behalf of bargaining unit members participating in this examination.
Promotion Qualifications: Candidates must be permanently employed in the competitive class by the Cattaraugus County Probation Department and have six (6) months of permanent service in a lower grade position AND meet the following qualifications: Graduation from high school or possession of a high school equivalency diploma and either:
A) Graduation from a regionally accredited orNew YorkStateregistered college or university with at least an associate’s degree in criminal justice, paralegal studies or accounting; OR
B) Two years of experience involving the interviewing of others or collection of delinquent payments or accounts.
SPECIAL REQUIREMENT: The ability to be bonded.
NOTE: (Inter-office mail received after the final filing date will be disapproved).
Duties: This position is responsible for pursuing the collection of payments involving court ordered fines, restitutions and drug fees. Pursuit is conducted by correspondence, phone contact or by office consultation. The incumbent is not expected to complete home visitation. An employee in this class also performs clerical duties related to the issuance and tracking of violations. The work is performed under general supervision with detailed instructions given regarding department objectives. A Probation Collections Clerk does related work as required.
Subject of Examination: A written test designed to evaluate knowledge, skills and /or abilities in the following areas:
1. Name and number checking - These questions test for the ability to distinguish between sets of words, letters, and/or numbers that are almost exactly alike. Material is usually presented in two or three columns, and you will have to determine how the entry in the first column compares with the entry in the second column and possibly the third. You will be instructed to mark your answers according to a designated code provided in the directions.
2. Office record keeping - These questions test your ability to perform common office record keeping tasks. The test consists of two or more "sets" of questions, each set concerning a different problem. Typical record keeping problems might involve the organization or collation of data from several sources; scheduling; maintaining a record system using running balances; or completion of a table summarizing data using totals, subtotals, averages and percents. You should bring with you a hand-held battery- or solar-powered calculator for use on this test. You will not be permitted to use the calculator function of your cell phone.
3. Operations with Letters and Numbers - These questions test for skills and abilities in operations involving alphabetizing, comparing, checking and counting. The questions require you to follow the specific directions given for each question which may involve alphabetizing, comparing, checking and counting given groups of letters and/or numbers.
4. Public contact principles and practices - These questions test for knowledge of techniques used to interact with other people, to gather and present information, and to provide assistance, advice, and effective customer service in a courteous and professional manner. Questions will cover such topics as understanding and responding to people with diverse needs, perspectives, personalities, and levels of familiarity with agency operations, as well as acting in a way that both serves the public and reflects well on your agency.
Seniority Points will be added to an eligible’s score as follows, based on the date of permanent appointment in the classified service with Cattaraugus County:
Less than 1 year 0 points
1 year up to 6 years 1 point
6 years up to 11 years 2 points
11 years up to 16 years 3 points
16 years up to 21 years 4 points
Over 21 years 5 points
The New York State Department of Civil Service has not prepared a test guide for this examination. However, candidates may find information in the publication "How to take a written test" helpful in preparing for this test. This publication is available on line at: www.cs.ny.gov/testing/localtestguides.cfm
Candidates are allowed to use quiet, hand-held, solar or battery powered calculators. Devices with typewriter keyboards, spell checkers, personal digital assistants, address books, language translators, dictionaries or any similar devices are prohibited.
This examination is being prepared and rated by the New York State Department of Civil Service in accordance with Section 23-2 of the Civil Service Law. The provisions of the New York State Civil Service Rules and Regulations dealing with the rating of examinations will apply to this examination.
Applications will be accepted up to September 27, 2017, and may be obtained from the Civil Service web page: at www.cattco.org/jobs.
CattaraugusCounty – An Equal Opportunity/Employer
Issued: August 7, 2017
Complete Job Description & Qualifications
Download the following file for the complete job description and qualifications for the Probation Collections Clerk, #78653 Promotional Examination position.
PARTICIPATION IN MULTIPLE EXAMINATIONS: If you have applied for both State and Local government examinations, you must take all your examinations at the State examination center. You will be advised by letter when and where to report for your examinations.
If you have applied for another local government examination with another local civil service agency, call or write each civil service agency to make arrangements. You must notify all government civil service agencies with whom you have filed an application of the test site at which you wish to take your examination.
SATURDAY SABBATH OBSERVERS - HANDICAPPED PERSONS: If special arrangements for testing are required, please indicate this on your application(s).
CANDIDATES PLEASE NOTE: Your application for this test is part of the examination process. Applications must be completely filled out with all pertinent information stated. The Commission does not refer to other applications on file for additional information. Applications which do not show training and/or experience to meet the minimum qualifications will be disapproved. Vagueness and ambiguity will not be resolved in your favor.
VETERANS: Disabled and non-disabled war veterans who are eligible for additional credits must submit an application for veterans' credits. Candidates who wish to claim veterans' credits on an examination should request an application and information sheet from the Cattaraugus County Civil Service Commission. Veterans' application forms will also be available upon request at the examination center. The completed forms must be received before the eligible list for the examination is established in order to utilize additional credits.
Effective January 1, 2014, War-time Veterans who previously used non-disabled veterans credits for appointment or promotion and are subsequently certified by the Veteran's Administration as a disabled veteran may again be eligible for additional exam credits. To apply for subsequent disabled veteran credits, complete the Veteran Credit application and check the applicable box, additionally you are required to follow the directions below regarding Disabled Veterans credits.
Effective January 1, 1998, the State Constitution was amended to permit a candidate currently in the armed forces to apply for and be conditionally granted veteran's credit in examinations. Any candidate who applies for such credit must provide proof of military status to receive the conditional credit. No credit may be granted after the establishment of the list. It is the responsibility of the candidate to provide appropriate documentary proof indicating that the service was in time of war, as defined in Section 85 of Civil Service Law, and that the candidate received an honorable discharge or was released under honorable conditions in order to be certified at a score including veteran's credits.
In conformance with Section 85-a of the Civil Service Law, children of firefighters and police officers killed in the line of duty shall be entitled to receive an additional ten points in a competitive examination for original appointment in the same municipality in which his or her parent has served. If you are qualified to participate in this examination and are a child of a firefighter or police officer killed in the line of duty in this municipality, please inform this office of this matter when you submit your application for examination. A candidate claiming such credit has a minimum of two months from the application deadline to provide the necessary documentation to verify additional credit eligibility. However, no credit may be added after the eligible list has been established.
Cattaraugus County an Equal Opportunity Employer