Promotional: Probation Supervisor #76896

Please note that we are no longer accepting applications for this examination / job!

Civil Service Job: Yes

Filing Date:

Applications received by mail must be postmarked no later than Wednesday, May 5, 2010

Exam Date:

Examinations will be held on Saturday, June 12, 2010



Information on the Promotional: Probation Supervisor #76896 position


Eligible List may be used to fill vacancies which may occur within Cattaraugus County Probation Department.

Salary details:

(Grade 29-Supervisory Unit) (2010 Salary)

$27.10 - $32.58 per hour (employees appointed prior to 7/1/07)

$27.10 - $30.37 (employees appointed on or after 7/1/07)

Fee Paid By Employer

Pursuant to the Collective Bargaining Agreement between the County of Cattaraugus and CSEA/AFSCME Local 1000, a $10.00 examination-processing fee is paid on behalf of bargaining unit members participating in this examination.

Promotion Qualifications:

Candidates must be permanently employed in the competitive class by the Cattaraugus County Probation Department and have either A) three (3) years of permanent service as a Probation Officer, or B) one (1) year of permanent service as a Senior Probation Officer.


The work involves assisting the Probation Director in planning, directing, and supervising the activities of Probation Officers in the local Probation Department. The work is performed under the general supervision of the Probation Director. Supervision is exercised over the work of Probation Officers, clerical employees, and volunteers. A Probation Supervisor does related work as required.

Subject of Examination:

A written test designed to evaluate knowledge, skills and /or abilities in the following areas:

  1. Case supervision - These questions present descriptions of problems and situations in employee-supervisor or employee-client relationships typically encountered in the supervision of employees who deal with client caseloads. The situations and/or problems presented will include, but not necessarily be limited to, (1) administrative issues such as planning and assigning cases, (2) developing employees' competence in casework through discussion of problem cases, and (3) helping employees deal with job-related stress.
  2. Educating and interacting with the public - These questions test for knowledge of techniques used to interact effectively with individual citizens and/or community groups, to educate or inform them about topics of concern, to publicize or clarify agency programs or policies, to negotiate conflicts or resolve complaints, and to represent one's agency or program in a manner in keeping with good public relations practices. Questions may also cover interacting with others in cooperative efforts of public outreach or service.
  3. Preparing written material - These questions test for the ability to present information clearly and accurately, and to organize paragraphs logically and comprehensibly. For some questions, you will be given information in two or three sentences followed by four restatements of the information. You must then choose the best version. For other questions, you will be given paragraphs with their sentences out of order. You must then choose, from four suggestions, the best order for the sentences.
  4. Probation casework supervision - Questions may be presented as hypothetical case histories of offenders and/or descriptions of situations typically encountered by the probation professional which require the application of casework and/or casework supervision principles, in some instances incorporating relevant procedures, laws, rules or regulations.
  5. Probation programs and services, including trends and developments, laws, rules and regulations - These questions test for the candidates' knowledge of laws, rules and regulations relevant to probation and understanding of current trends and developments in probation programs and services with emphasis on pre-trial procedures, sentencing and sentencing alternatives and probation service and service delivery.
  6. Supervision - These questions test for knowledge of the principles and practices employed in planning, organizing, and controlling the activities of a work unit toward predetermined objectives. The concepts covered, usually in a situational question format, include such topics as assigning and reviewing work; evaluating performance; maintaining work standards; motivating and developing subordinates; implementing procedural change; increasing efficiency; and dealing with problems of absenteeism, morale, and discipline.

Candidates are allowed to use quiet, hand-held, solar or battery powered calculators. Devices with typewriter keyboards, spell checkers, personal digital assistants, address books, language translators, dictionaries or any similar devices are prohibited.

Participation in Multiple Examinations:

If you have applied for any other civil service examination to be given on the same test date for employment with New York State or any other local government jurisdiction excluding New York City, you must make arrangements to take all the examination at one test site.

If you have applied for both State and local government examinations, you must make arrangements to take all your examinations at the State examination center by calling (518) 474-6470 in the Albany area or toll free at 1-8777-697-5627 (press 2, then press 1), no later than two weeks before the test date.

If you have applied for another local government examination with another local civil service agency, call or write each civil service agency to make arrangements. You must make your request for test arrangements no later than two weeks before the date of the examinations. You must notify all government civil service agencies with whom you have filed an application of the test site at which you wish to take your examination.

Seniority Points

Seniority Points will be added to an eligible’s score as follows, based on the date of permanent appointment in the classified service with Cattaraugus County:

Less than 1 year 0 points

1 year up to 6 years 1 point

6 years up to 11 years 2 points

11 years up to 16 years 3 points

16 years up to 21 years 4 points

Over 21 years 5 points

PARTICIPATION IN MULTIPLE EXAMINATIONS: If you have applied for both State and Local government examinations, you must take all your examinations at the State examination center. You will be advised by letter when and where to report for your examinations.

If you have applied for another local government examination with another local civil service agency, call or write each civil service agency to make arrangements. You must notify all government civil service agencies with whom you have filed an application of the test site at which you wish to take your examination.

SATURDAY SABBATH OBSERVERS - HANDICAPPED PERSONS: If special arrangements for testing are required, please indicate this on your application(s).

CANDIDATES PLEASE NOTE: Your application for this test is part of the examination process. Applications must be completely filled out with all pertinent information stated. The Commission does not refer to other applications on file for additional information. Applications which do not show training and/or experience to meet the minimum qualifications will be disapproved. Vagueness and ambiguity will not be resolved in your favor.

VETERANS: Disabled and non-disabled war veterans who are eligible for additional credits must submit an application for veterans' credits. Candidates who wish to claim veterans' credits on an examination should request an application and information sheet from the Cattaraugus County Civil Service Commission. Veterans' application forms will also be available upon request at the examination center. The completed forms must be received before the eligible list for the examination is established in order to utilize additional credits.

Effective January 1, 2014, War-time Veterans who previously used non-disabled veterans credits for appointment or promotion and are subsequently certified by the Veteran's Administration as a disabled veteran may again be eligible for additional exam credits. To apply for subsequent disabled veteran credits, complete the Veteran Credit application and check the applicable box, additionally you are required to follow the directions below regarding Disabled Veterans credits.

Effective January 1, 1998, the State Constitution was amended to permit a candidate currently in the armed forces to apply for and be conditionally granted veteran's credit in examinations. Any candidate who applies for such credit must provide proof of military status to receive the conditional credit. No credit may be granted after the establishment of the list. It is the responsibility of the candidate to provide appropriate documentary proof indicating that the service was in time of war, as defined in Section 85 of Civil Service Law, and that the candidate received an honorable discharge or was released under honorable conditions in order to be certified at a score including veteran's credits.

In conformance with Section 85-a of the Civil Service Law, children of firefighters and police officers killed in the line of duty shall be entitled to receive an additional ten points in a competitive examination for original appointment in the same municipality in which his or her parent has served. If you are qualified to participate in this examination and are a child of a firefighter or police officer killed in the line of duty in this municipality, please inform this office of this matter when you submit your application for examination. A candidate claiming such credit has a minimum of two months from the application deadline to provide the necessary documentation to verify additional credit eligibility. However, no credit may be added after the eligible list has been established.


Applications for Promotional: Probation Supervisor #76896 will be accepted up to Wednesday, May 5, 2010, and may be obtained by downloading from the following links.

Application Forms

Cattaraugus County an Equal Opportunity Employer

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