Aging

The Department of Aging Provides or assures the provision of needed services to county residents who are age 60 or older.
Call us at 716-373-8032 or if outside the Olean and Salamanca calling areas please call 1-800-462-2901.
Monday - Friday Hours: 8:30 am to 5:00 pm

Patient Review Screening

The Cattaraugus County Department of the Aging offers PRI (Patient Review Instrument) assessments for individuals being considered for nursing facility placement and currently living in the community.

Currently there are two (2) assessors available qualified through the New York State Department of Health PRI Training Program.

Please contact the Department of Aging for more information.

Expanded In-Home Services for the Eldrerly Program (EISEP)

The EISEP program provides coordinated, need-based, non-medical in-home care to income eligible senior citizens in Cattaraugus County. Under this program, a case manager assesses an individual's various needs and can arrange services provided in the home. These services can include homemaker / personal care, housekeeper / chore services, and personal Emergency Response System (PERS). Read more

Long Term Care Ombudsman Program

Through this program, trained volunteers act as advocates for senior citizens living in nursing homes and related facilities. These volunteers are not associated with the facility and represent the interests of residents to the facility administration. Contact the Department of Aging for more information.

Housing: There's No Place Like Home

Department of the Aging staff will assist you in finding housing developments that meet your needs and preferences for location, features, services, price and more.

Housing definitions will be explored and guidance given on critical questions you should ask when comparing housing alternatives.

When community housing is no longer an option, we can assist you in the process of supportive living or nursing home decisions.

Weatherization Referral and Packaging Program

The Weatherization Referral and Packaging Program (WRAP) provides senior citizens with assistance for energy related problems or needs. The WRAP case manager assesses needs, develops a plan to meet those needs, and links the applicant with available programs. Assistance with applications for benefits or programs is also provided.

Home Energy Assistance Program and Emergency HEAP

HEAP

The Home Energy Assistance Program (HEAP) provides Cattaraugus County's eligible older population with financial help towards heating costs. Persons 60 years of age or over may apply for this help through the Department. The application process may be done by mail, telephone, or in person as required by the specific situation. HEAP payments appear as credits on an approved applicant's heating bill and are not meant to substitute regular payments. Read more

Transportation

Some transportation is available throughout the county for medical appointments, shopping, congregate dining and Adult Day Care services.

Please contact us for more information

Photo I.D. Card

The Senior Citizen Photo I.D. Card provides verification of age. There is a one-time suggested contribution of $2.00 for this service; however, no one is denied a photo I.D. card because of an inability to contribute. Photos are generally taken in the main office. Call the Department for more information.

Public Information

The Department of the Aging offers speakers on a variety of aging services and related topics. Contact the Department to arrange a speaker for your group.

A variety of brochures and pamphlets dealing with services and programs for the senior population are available at the Department's main office in Olean. Many of these brochures are also available at Senior Wellness and Nutrition Program Sites or from outreach workers.

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Outreach Offices

Trained staff provide outreach services to those elderly who are homebound or unable to get to the satellite or main offices. These staff can provide information on Social Security, SSI, Medicare, Medicaid, fuel assistance, property taxes, Veteran's benefits, and Department of the Aging services. Staff can assist with the necessary forms. Staff also can assist in identifying needs, encourage the acceptance of aid, and provide contact with needed services. Read more

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