Systems Analyst - Programmer, #19810 Open Competitive

Please note that we are no longer accepting applications for this examination / job!

Civil Service Job: Yes

Filing Date:

Applications received by mail must be postmarked no later than Friday, August 24, 2018


$26.54 - $29.57 per hour, Grade 25 General Bargaining Unit

Information on the Systems Analyst - Programmer, #19810 Open Competitive position

Vacancy:  Eligible List may be used to fill vacancies which may occur within the Cattaraugus County Department of Information Services.

Fee Required: The State Civil Service Law requires our office to collect a processing fee from each applicant. The amount of the fee is fifteen dollars ($15) per applicant for Each examination applied for, payable at the time of filing of the application form, by check (personal or certified) or money order, payable to the "Cattaraugus County Treasurer". Cash Will Not Be Accepted. Applicants whose personal checks are returned for insufficient funds will not be considered as candidates for this exam or subsequent exams until such time as restitution is made. Applicants must record the Examination Number(s) and Title(s) on their checks. Refunds of fees will not be issued to applicants who are disqualified for not meeting the minimum qualifications for admittance to the examination, who file their application after the final filing date or who do not appear for testing on the scheduled test date. Therefore, Do Not Apply for an examination if you are not sure that you meet the minimum qualifications. Application fees shall be waived for candidates that are unemployed and primarily responsible for the support of a household or are receiving public assistance. Please contact this office for an Application Fee Waiver Request and Certification Form, or download from our website at:

Residency:  Preference in appointment may be given to successful candidates who have been, at the time of examination and for at least one month prior thereto, a resident of the jurisdiction in which the vacancy exists.

This is a skilled technical position involving responsibility for the gathering and analysis of information for developing and modifying information systems.  Employees in this class perform tasks associated with maintenance and modification of existing information systems as well as the implementation of new application software.    An incumbent is expected to perform technical tasks efficiently and effectively providing a high quality product while meeting project objectives and deadlines.  Supervision is received from the Director of Information Services with considerable leeway allowed for the use of independent judgement in carrying out the details of the work.  Supervision of the work of others is not ordinarily a responsibility of this class.  A Systems Analyst-Programmer does related work as required.


Minimum Qualifications: Either:

  1. Graduation from a regionally accredited orNew YorkStateregistered college or university with a Bachelor's Degree in Computer Science or related field; OR 
  2. Graduation from a regionally accredited or New York State registered college or university with an Associate Degree in Computer Science or related field and two years of experience which must have included systems analysis and computer programming;  OR 
  3. Graduation from high school or possession of a high school equivalency diploma and four years of experience which must have included systems analysis and computer programming;  OR 
  4. An equivalent combination of training and experience as indicated in A, B, or C.

NOTE: Experience as referenced above refers to full-time paid experience.  Paid experience gained on a part-time basis will be pro-rated to determine eligibility.  Therefore, candidates must be specific when reporting number of hours worked. 

Subject of Examination: The examination will consist of two parts: a rated evaluation of training and experience and a qualifying pc-administered test.  You must pass the evaluation of training and experience in order to take the qualifying pc-administrated test.  You must pass both tests in order to be considered for appointment. Only your rating on the evaluation of training and experience will be considered when computing final scores. 

Rated Evaluation of Training and Experience -You will complete a questionnaire that asks for specific information on your information technology education (formal degrees, IT-related training courses, certifications) and experience.  You will also be asked to briefly describe a significant achievement in each of the job’s areas and to provide the name and contact information for someone who can verify your information.  The information you provide about your experience will be rated against the following areas: 

Computer Programming
Help Desk
User Support
Business/Systems Analysis


Qualifying Multiple-Choice Test of Logical Reasoning and Interpreting Instructions for Computer-Related Positions - These questions test for ability to reason logically and interpret instructions in a computer-related context. They cover verbal and quantitative reasoning, flowchart interpretation and applying written directions. The verbal and quantitative reasoning questions include logical implications (e.g., if A and B, then C) and relations (e.g., greater than). Knowledge of addition, subtraction, multiplication and division is necessary, but neither mathematical sophistication nor computational speed is needed. The flowchart interpretation questions require prior knowledge of flowchart conventions. The interpreting instructions questions provide the instructions and specific rules for applying them. All the information needed to answer the questions is presented with the questions.


Qualifying Simulation Test on Working Effectively with Others to Solve Job-Related Problems -

This test requires candidates to assume the role of a staff member in an Information Technology work group who is working with colleagues during a time of change in policy or procedure, in a particular agency. During the test, candidates will be required to deal with obstacles within the working environment, which includes peer relations and the demands of handling multiple tasks. Candidates will be required to demonstrate the ability to be flexible, creative and persistent as a team player. They will also need to demonstrate the ability to cooperate, show initiative, and establish positive working relationships with peers and administrators.


Qualifying Simulation Test of User Support and Training -

The test requires candidates to assume the role of a staff member in a Help Desk support unit. Candidates will be presented with a user’s problem. During the course of handling the problem, candidates will be required to: demonstrate communication skills, apply troubleshooting practices and tools, determine the appropriate level of training needed by the user, and educate the user on the proper use of computers.



Qualifying test scores may be banked and applied to future examinations for titles that require the same test plan.

Candidates Please Note: Your application for this test is part of the examination process.  Applications must be completely filled out with all pertinent information stated.  The Commission does not refer to other applications on file for additional information.  Applications which do not show training and/or experience to meet the minimum qualifications will be disapproved. Vagueness and ambiguity will not be resolved in your favor.


This examination is being prepared and rated by the New York State Civil Service Department in accordance with Section 23-2 of the Civil Service Law.  The provisions of the New York State Civil Service Rules and Regulations dealing with the rating of examinations will apply to this examination.


Applications will be accepted up to August 24, 2018, and may be obtained from the Civil Service Office web page at:


Cattaraugus County-An Equal Opportunity Employer

Issued:  July 26, 2018


Complete Job Description & Qualifications

Download the following file for the complete job description and qualifications for the Systems Analyst - Programmer, #19810 Open Competitive position.


Applications for Systems Analyst - Programmer, #19810 Open Competitive will be accepted up to Friday, August 24, 2018, and may be obtained by downloading from the following links.

Application Forms

Cattaraugus County an Equal Opportunity Employer

This job was filed for Information Services

Filed under: Open Competitive Examination