Cattaraugus County Department of Community Services


The Cattaraugus County Department of Community Services (formerly the Department of Mental Health) has two primary responsibilities.

The first primary function of the Department is directly providing mental health services to Cattaraugus County citizens.

The second responsibility is the planning of services for all three disabilities: Mental Health, Drug and Alcohol, and Developmental Disabilities. Services for alcohol/substance abuse and developmental disabilities are contracted out to private nonprofit agencies.

Locations to serve you

Olean Counseling Center:  Olean County Building, 1 Leo Moss Drive, Suite 4308, Olean, NY 14760. Phone 716-373-8040; Fax 716-701-3729.

Salamanca Counseling Center:  117 1/2 Main Street, Salamanca, NY 14779. Phone 716-945-5211; Fax 716-945-5267.

North County Counseling Center:  Stone House - Third Floor, 9824 Route 16, Machias, NY 14101. Phone 716-353-8241; Fax 716-353-8617.

Foundations for Change, Personalized Recovery Oriented Services (PROS):  Niagara Mohawk Building, 203 Laurens Street, Olean, NY 14760. Phone 716-373-8080; Fax 716-373-8093

Counseling services also available at Olean Medical Group, Council on Addiction Recovery Services, Inc. (CAReS), and some public schools. Phone: 716-373-8040 for more information.

Health Home Care Coordination, Care Management and SPOA (Single Point of Access) for Children and Adults: Niagara Mohawk Building, 203 Laurens Street, Olean, NY 14760. Phone 716-373-0980; Fax 716-373-8150.

Services and Programs:

Care Management and Care Coordinator Services

Counseling Services

Forensic Counseling Services

Personalized Recovery Oriented Services

Psychiatric Service and Medication Management

Single Point of Access (SPOA) for Cattaraugus County




The Cattaraugus County Community Services Board is currently seeking proposals from a single entity which is capable of providing Assertive Community Treatment (ACT) Team services in Cattaraugus County.


Proposals must be received by 5 p.m., October 20, 2017.  Proposals received after that time will not be considered. An outline of specification requirements for the proposal may be obtained by e-mailing Mary H. O’Leary, Director, RFP Issuing Officer, at Cattaraugus County Department of Community Services:  MHOLeary [at] CattCo [dot] org.


All proposals received are subject to all federal and state controls concerning said item(s). Any proposal not meeting ALL specifications will not be considered. The County reserves the right to reject any or all proposals, to waive any informalities, irregularities, and technicalities, and request resubmission.


Proposals must be submitted electronically to the following email address:  MHOLeary [at] CattCo [dot] org.


Mary H. O’Leary, LCSW, Director of Community Services

Questions related to any aspect of this ACT Team RFP must be submitted via e-mail to MHOLeary [at] CattCo [dot] org no later than close of business September 15, 2017. Questions submitted to this email address should include "ACT Team RFP Questions" in the e-mail subject line. All questions and responses to these questions will be posted on this webpage by October 2, 2017. No questions will be answered by telephone or in person.


Question 1:  How will the ACT Team interface with SPOE? Will all referrals go through SPOE?

Answer to Question 1:  All referrals are to go through Cattaraugus County SPOA (SPOE). Whether the communication is electronic, telephonic, or handwritten, communication formats will need to be decided by the county and the SPOA and should be documented consistently. The ACT team and the SPOA will need to have an agreed upon system by which the ACT team informs the SPOA of vacancies and the SPOA sends referrals.

Question 2:  Is the $69,012 in annual state expected to cover staff/program expenses and service dollars? Typically, NYS expects these reported in two separate funding allocations and across 2 program codes.

Answer to Question 2:  For a 48 slot team, $69,012 is the total State aid representing $46,854 to support ACT operating costs ("manager dollars") and $22,112 in service dollars.

Question 3:  Budget directions say that budget must tie to 2016 OMH ACT fiscal model and that $69,955 of state aid is available annually. However, the OMH 2016 Upstate Fiscal Model shows $57,512 in State Aid available to support the staff/program services and $22,112 in State Aid to support Client Service Dollars for a grand total of $79,624 annually. Can you help us understand the variance of $9,669?

Answer to Question 3:  The ACT model Gross Cost and Medicaid assumptions have been updated for 2017.  For a 48-slot team, the new assumption for gross costs is $737,435 and the new Medicaid assumption is $690,581.  The difference, $46,854, is the State aid amount for manager dollars.  Consistent with the increase in the Medicaid assumption, the full monthly rate for a 48-slot ACT Team has been increased from $1,621 to $1,653.  The $57,512 amount cited in Question 3 is associated with the 2016 ACT model.

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