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Emergency Information

For ANY URGENT NEED – first contact 911.

Help during disasters:

In case of a disaster (flooding, power outage, extreme weather – snow, wind, rain etc): Emergency Services contact:

Phone: Always call 911 – Dispatch; Alternate: (716) 938-2213;

Email -

Website link:

Help for health related issues:

Health Department contact:

Phone: 716-373-8050,  1-800-251-2584

Website link:

Help for elderly residents (60Y or older):

Department of the Aging contact:

Phone: 716-373-8032; 1-800-462-2901

Website link:

Help for residents needing counseling support:

Department of Community Services contact:

Need Help? Need someone to talk to? Call the OGH 24 Hour Crisis Hotline 1-800-339-5209

Phone: 716-373-8040

Olean Counseling Center:  Phone 716-373-8040

Salamanca Counseling Center: Phone 716-945-5211

North County Counseling Center:  Phone 716-353-8241

Foundations for Change, Personalized Recovery Oriented Services (PROS):  Phone 716-373-8080

Website link:

Help for residents needing protective and supportive services:

Department of Social Services contact:

Phone: 716-373-8065

Website link: