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To contact the Department, visit us in person or call us. You will also find contact information in this area on the Linwood Day Care Center, the Nutrition Sites and our outreach offices. A scheduled appointment may be necessary to fully assist you. Thank you for your patience and understanding.

Visit us at:

1 Leo Moss Drive
Suite 7610
Olean, New York 14760-1101
Note: Assistance may also be obtained at our outreach offices.

Call us at either of the following telephone numbers.

  • (716) 373-8032
  • 1-800-462-2901 (if calling from outside the Olean and Salamanca calling areas)

Facsimile (Fax)

(716) 701-3730

Hours of Operation

8:30 am - 5:00 pm, Monday-Friday except on holidays.


If you wish to file a grievance please visit our Consumer Grievance Procedure page.

Director of the Department of Aging

Catherine Mackay, Director, Department of the Aging

  • Phone: (716) 373-8032 or 1-800-462-2901
  • Email us using form below

If you have questions, need information, or need help with any of our services, please submit your questions/requests with form below.

NY Project Hope: Coping with COVID-19

New York's Free and Confidential COVID-19 Emotional Support Helpline