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Trained staff provide outreach services to those elderly who are homebound or unable to get to the satellite or main offices. These staff can provide information on Social Security, SSI, Medicare, Medicaid, fuel assistance, property taxes, Veteran's benefits, and Department of the Aging services. Staff can assist with the necessary forms. Staff also can assist in identifying needs, encourage the acceptance of aid, and provide contact with needed services. Appointments for an outreach visit may be made by calling the main office.

The Department maintains outreach offices throughout the county. Senior citizens can come into these sites and receive assistance from trained staff. The day, site location, and time these offices are in operation are as follows:

1st Thursday of the Month

  • Yorkshire Corners Apt.
    12089 County Line Road
    Delevan, New York 14042

    9:30 - 10:00 a.m.

  • Delevan SWAN Site
    78 South Main Street
    Delevan, New York 14042

    10:30 - 11:30 a.m.

  • Franklinville SWAN Site
    The Presbyterian Church
    25 South Main Street
    Franklinville, New York 14737

    12:00 - 1:00 p.m.

2nd Thursday of the Month

  • Gowanda SWAN Site
    The Free Methodist Church
    149 West Main Street
    Gowanda, New York 14070

    10:30 am - 11:30 am

  • Cattaraugus SWAN Site
    Senior Citizen Center
    17 South Street
    Cattaraugus, New York 14719

    12:00 pm - 1:00 pm

3rd Thursday of the Month

  • West Valley SWAN Site
    St. Paul's United Methodist Church
    9372 Route 240
    West Valley, New York 14171

    10:30 am - 11:30 am

  • Little Valley SWAN Site
    Municipal Building
    Little Valley, New York 14755

    12:00 pm - 1:00 pm

4th Thursday of the Month

  • Randolph SWAN Site
    Municipal Building
    72 Main Street
    Randolph, NY 14772

    10:00 am - 11:30 am

  • Salamanca SWAN Site
    Landmark Church
    99 Washington Street
    Salamanca, New York 14719

    12:00 pm - 1:00 pm

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