Trained staff provide outreach services to those elderly who are homebound or unable to get to the satellite or main offices. These staff can provide information on Social Security, SSI, Medicare, Medicaid, fuel assistance, property taxes, Veteran's benefits, and Department of the Aging services. Staff can assist with the necessary forms. Staff also can assist in identifying needs, encourage the acceptance of aid, and provide contact with needed services. Appointments for an outreach visit may be made by calling the main office.

The Department maintains outreach offices throughout the county. Senior citizens can come into these sites and receive assistance from trained staff. The day, site location, and time these offices are in operation are as follows:

1st Thursday of the Month

• Yorkshire Corners Apt.
  12089 County Line Road
  Delevan, New York 14042

  9:30 - 10:00 a.m.

• Delevan SWAN Site
  78 South Main Street
  Delevan, New York 14042

  10:30 - 11:30 a.m.

• Franklinville SWAN Site
  The Presbyterian Church
  25 South Main Street
  Franklinville, New York 14737

  12:00 - 1:00 p.m.

2nd Thursday of the Month

• Gowanda SWAN Site
  The Free Methodist Church
  149 West Main Street
  Gowanda, New York 14070

  10:30 am - 11:30 am

• Cattaraugus SWAN Site
  Senior Citizen Center
  17 South Street
  Cattaraugus, New York 14719

  12:00 pm - 1:00 pm

3rd Thursday of the Month

• West Valley SWAN Site
  St. Paul's United Methodist Church
  9372 Route 240
  West Valley, New York 14171

  10:30 am - 11:30 am

• Little Valley SWAN Site
  Municipal Building
  Little Valley, New York 14755

  12:00 pm - 1:00 pm

4th Thursday of the Month

• Randolph SWAN Site
  Municipal Building
  72 Main Street
  Randolph, NY 14772

  10:00 am - 11:30 am

• Salamanca SWAN Site
  Landmark Church
  99 Washington Street
  Salamanca, New York 14719

  12:00 pm - 1:00 pm