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Trained insurance counselors can assist seniors with:

  • Filing a claim
  • Understanding health insurance policies
  • Choosing the right policy for their particular needs
  • Understanding hospital or doctor bills
  • Making appeals to Medicare
  • Providing health insurance information
  • Long term care insurance information

Counseling, by appointment only, can be arranged to meet your needs. Contact the Department for information and appointments. All services are confidential.

NY Project Hope: Coping with COVID-19

New York's Free and Confidential COVID-19 Emotional Support Helpline