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Adult Protective Services (APS) is a system of services designed to assist individuals in the community who are over the age of eighteen, are mentally/physically impaired and are in need of protection from abuse, neglect (including self-neglect) or exploitation and who do not have anyone to fully assist them. 

If you suspect someone is experiencing abuse or neglect, please call 1-844-697-3505 or the Local Department of Social Services at (716) 701-3666.


Are you a family member, friend, or neighbor of an elder abuse victim residing in New York State and concerned about the situation? We can help! The Elder Abuse Helpline for Concerned Persons is a non-emergency service for concerned persons that provides information, support and resources. Services are free and confidential.